Body Shop Manager Job at Mills Auto Group, Pineville, NC

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  • Mills Auto Group
  • Pineville, NC

Job Description

Mills Auto Group is seeking an experienced and motivated Body Shop Manager to lead our body shop operations in the south. This role requires a hands-on leader who can ensure high-quality workmanship, exceptional customer service, and efficient shop management. The ideal candidate will have strong organizational skills, a keen eye for detail, and the ability to foster a positive and productive work environment.

Responsibilities
  • Oversee daily operations of the body shop, ensuring timely and high-quality repairs.
  • Manage, coach, and develop the body shop team to promote productivity and growth.
  • Maintain compliance with safety standards, company policies, and industry regulations.
  • Coordinate with insurance companies and customers to facilitate repair approvals and estimates.
  • Develop and maintain relationships with suppliers and vendors.
  • Monitor inventory and order materials as needed to optimize workflow and budget.
  • Analyze shop performance metrics and prepare reports for upper management.
  • Resolve customer complaints professionally and promptly to ensure satisfaction.
Requirements
  • Proven experience managing a body shop or similar automotive repair facility.
  • Strong leadership and interpersonal skills.
  • Excellent organizational and multitasking abilities.
  • Knowledge of industry repair standards, insurance processes, and safety regulations.
  • Proficiency with estimating software and shop management systems.
  • Valid drivers license and reliable transportation.
  • Ability to work in the US.
Benefits
  • Competitive salary of $110,000.00 - $150,000.00 per year, paid semi-monthly.
  • Comprehensive health, dental, and vision insurance.
  • 401(k) retirement plan with company matching.
  • Paid time off and holidays.
  • Opportunities for professional development and career advancement.
  • Employee discounts on vehicle services and purchases.
About the Company

Mills Auto Group is a trusted family-owned dealership committed to delivering exceptional automotive experiences. We pride ourselves on our customer-first approach, integrity, and dedication to quality. Located in Charlotte, NC, we offer a collaborative and supportive work environment where employees are valued and encouraged to grow their careers.

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