Job Description

Overview

The Bookstore Specialist will be responsible for providing excellent customer care and a welcoming environment to all patrons (students, staff, and guests). You will be part of product placement and floor cleanliness to keep the store looking professional and welcoming. Hours and schedules will vary and will include some evenings and weekends as needed.

Responsibilities

• Acts with integrity, honesty, and knowledge that promotes the culture, values, and mission of Charis Bible College.
• Maintains a calm demeanor during periods of high volume or unusual events.
• Anticipates customer and store needs by evaluating the environment and cues, assisting guests with the bookstore products.
• Delivers excellent customer service with a customer-comes-first attitude while connecting with customers; discovers and responds to customer needs.
• Follows operational policies and procedures, including cash handling, safety, and security, to ensure safety of all associates during each shift.
• Maintains a clean and organized workspace for easy access to resources and products.
• Receives payments (cash or credit card), makes change, and provides receipts in accordance with strict cash-handling procedures.
• Performs daily deposits/balancing and records information in an Excel spreadsheet.
• Stocks inventory on the sales floor and maintains storage areas; creates pricing labels, tags new items, and records inventory counts.
• Operates Point of Sale equipment (Shopify).
• Assists with quarterly or as-needed inventory counts.
• Assists the Bookstore Manager/Supervisor with displays, store design, and ideas for new products.
• Opens/closes the bookstore.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Good verbal and written communication skills.
• Friendly, outgoing, and customer-service oriented.
• Ability to work evenings and weekends as needed during conferences and events.
• Ability to work alone as well as in a team setting.
• Excellent problem-solving skills and ability to follow directions effectively.
• Ability to operate Windows-based computers and navigate Microsoft Office Suite.
• Ability to operate Point of Sale equipment.
• Ability to accurately make change with U.S. currency; strong mental math skills.
• Must be able to lift 35 lbs and stand for up to 8 hours.
• Familiar with Andrew Wommack's teachings to guide customers.

Requirements

• Must have a personal relationship with Jesus Christ.
• Must sign the Statement of Faith.
• A high school diploma or equivalent education is required.
• Charis Bible College graduate is preferred.
• Must pass all required checks.

Experience

• Cash handling and cashier experience preferred.
• Minimum 6 months of customer service experience required. Volunteer experience in hospitality or other customer service roles may qualify.
• Compensation is commensurate with experience.

Benefits

We offer a comprehensive benefits package for full-time employees to include Medical, Dental, Vision, PTO, Holidays (10 per year), FSA, HSA, Voluntary Life and AD&D, Short and Long Term Disability, 403(b) Retirement Plan, Life Assistance Program, Accident/Hospital, ID Shield/Legal Shield, and Telehealth.

About Us

Andrew Wommack Ministries (AWM) is a teaching ministry of unconditional love and the balance between grace and faith. For over forty years, Andrew and Jamie have been teaching the truth of the Gospel through seminars, churches, radio and television, Charis Bible College, and ministry materials to help your relationship with the Lord. We are a family and value Excellence, Faithfulness, and Integrity in serving Gods people.

Application Tips

• Use a computer, not a handheld device, to apply
• Use Chrome as your browser
• Sign into the portal or create an account before filling out the application
• Use NEXT and PREVIOUS buttons to navigate the application
• Select an option for each dropdown question
• If you SAVE and return later, use NEXT and PREVIOUS buttons instead of browser tabs

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other
• Industries: Religious Institutions

Job Tags

Similar Jobs