Job Description
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We are seeking an Azure Production Support Engineer at Richmond, VA (Hybrid)– Full Time
Key Responsibilities:
Provide L1, L2, and L3 support for Azure production environments.
Respond to and resolve production incidents and outages.
Lead incident bridges, manage calls, and drive resolution independently.
Conduct root cause analysis and implement preventive measures.
Monitor system health, performance, and security using Azure Monitor, Application Insights, and Log Analytics.
Maintain and optimize Azure infrastructure and resources.
Mandatory Skills & Qualifications:
Certifications: AZ-900 and AZ-104 (additional Azure certifications are a plus)
Experience: 3+ years in Azure platform/infrastructure support roles
Scripting: Proficient in Bash, PowerShell, and Azure CLI
IaC Tools: Hands-on experience with Terraform and ARM templates
Incident Management: Strong troubleshooting and RCA skills
Networking: Experience with VNETs, NSGs, ExpressRoute, VPNs, Load Balancers, and Application Gateways
Security: Experience with Azure AD, RBAC, Key Vault, and compliance standards
Resilience: Knowledge of Azure Site Recovery and backup solutions
Candidates meeting the criteria are encouraged to submit their resume to mazhar.khan@capgemini.com
Seniority level Seniority level Associate
Employment type Employment type Full-time
Job function Job function Information Technology
Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at Capgemini by 2x
Inferred from the description for this job Medical insurance
Vision insurance
401(k)
Paid maternity leave
Paid paternity leave
Disability insurance
Child care support
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