Health Information Management Technician UNM Hospital invites candidates for the Health Information Management Technician (Entry Level) position. The role supports the Medical Records/Support Services department (UH) as a Full Time Day Shift employee. Compensation ranges from $16.59 to $22.95 per hour, based on experience, education, and other business considerations. Compensation Disclaimer Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations. Position Summary Performs all required clerical HIM functions: prepares and scans documents according to departmental procedures; performs quality checks of scanned documents; final validation of paper documents before committing to the Electronic Health Record (EHR). Processes all requests for medical records ensuring disclosures follow HIPAA guidelines; assists customers in the Reception area; processes continuing care, attorney, insurance, disability, subpoena, Recovery Audit Contractor (RACS) requests; electronically processes and tracks RAC, ADR and other third‑party payer requests; uploads images, performs film library functions; processes pended transcription documents, identifies missing transcription, reviews medical records for completeness, and assigns provider documentation deficiencies in the EHR (CERNER); manages Master Patient Index (MPI) updating; completes trauma and stroke alerts; coordinates records sent/retrieved from offsite storage; analyzes documentation criteria to report compliance statistics and data; and performs other related duties as applicable. Adherence to hospital policies and procedures is required. No patient care assignments. Detailed Responsibilities Reviews – completes chart analysis of all discharged medical records for inpatient, day surgery, and observation discharges; reviews H&Ps, operative reports, and discharge summaries to ensure CMS/TJC documentation requirements; assigns provider deficiencies when documents are missing or not authenticated. Timeliness – processes all requests for information in accordance with federal, state and regulatory timeliness guidelines; completes all reviews and documentation processing within established timeliness standards. Information Requests – processes all requests and inquiries for protected health information including film library imaging requests; obtains proper signatures for release; invoices, records and processes funds received from requesters. Policies and Procedures – ensures institutional policies and procedures for administration and maintenance of medical records are adhered to. Records – creates and maintains daily records of work performed. Analysis – completes chart analysis of all discharged medical records; reviews H&Ps, operative reports, and discharge summaries to ensure CMS/TJC documentation requirements; assigns provider deficiencies when documents are missing or not authenticated. Quality – works as part of the team to identify process issues and report identified problems with any assigned function. Data – enters all required data necessary for tracking disclosures within a software application; uses electronic medical records and supporting applications to retrieve necessary data for disclosures. Customer Service – responds to additional service or special requests in a timely manner; ensures customer issues are appropriately resolved; demonstrates positive customer relations; assists patients and families in completing required forms; processes urgent provider requests for protected health information to continue patient care. Communication – answers all front desk calls and assists in providing coverage for walk‑in patients and customers; provides requestors with authorization forms and ensures proper completion of authorizations before release of PHI. Confidentiality – maintains medical records confidentiality and legal requirements. Education – assists with guidance to staff in required HIM Tech duties including prepping/scanning/QA, chart analysis, transcription management, and release of information. Development – enhances professional growth through participation in educational programs, reading current literature, attending in‑services, meetings and workshops. Qualifications Education – Essential : High School or GED Equivalent. Education – Nonessential : Associate Degree. Education Specialization – Nonessential : Related Discipline. Experience – Essential : 1 year in a health care setting. Experience – Nonessential : No preferred experience. Credentials – Essential : Not applicable/ not required. Physical Conditions Sedentary work. Exerting up to 10 pounds of force occasionally. May involve walking or standing for brief periods. Conditions as described apply. Working Conditions – Essential No or minimal hazard, physical risk; office environment. Seniority Level Entry level Employment Type Full-time Job Function Health Care Provider Industries Hospitals and Health Care #J-18808-Ljbffr UNM Hospital
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