Job Description

Job Description

Job Description

Job Title: Medical Receptionist

Job Description

We are seeking a dedicated Medical Receptionist to join our team. This role involves distributing mail, reports, and written communication to designated parties. The successful candidate will perform account maintenance and handle tasks such as faxing, scanning, and copying. Promptly and efficiently resolving customer issues and escalating complex cases to the appropriate departments is a key aspect of this position. The role also includes interacting with patients during check-in and check-out processes.

Responsibilities

• Distribute mail, reports, and written communication to designated parties.
• Perform account maintenance, faxing, scanning, and copying tasks.
• Identify and resolve customer issues promptly and efficiently.
• Escalate complex cases to appropriate departments when necessary.
• Interact with patients during check-in and check-out processes.

Essential Skills

• Customer Service
• Data Entry

Additional Skills & Qualifications

• Knowledge of healthcare practices
• Ability to interact with patients professionally
• No scheduling or billing experience required

Work Environment

The role is based in a clinic environment on the main campus for ambulatory clinics. The working hours are from 8:00 am to 4:30 pm or 8:30 am to 5:00 pm. The position is fully on-site and offers the opportunity to gain experience across multiple specialties, including ortho, primary care, and allergy clinics.

Job Type & Location

This is a Contract to Hire position based out of Boston, MA.

Pay and Benefits

The pay range for this position is $20.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Boston,MA.

Application Deadline

This position is anticipated to close on Dec 1, 2025.

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

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