*Description*
-Check-in patients. Verify eligibility. Update demographics. Take copays. Hand out paperwork for specific types of visits. Keep a log of payments and payment types. Balance payments before lunch and at the end of the day.
-Keep lobby clean and picked up. Sanitize Lobby before lunch and at the end of the day.
-Answer phones. Take messages and route them accordingly. Schedule, reschedule and cancel appointments based on providers protocols. Call patients to confirm appointments.
-Monitor and work EMR in basket, voicemails, and emails. Call patients to relay messages from doctors, i.e. Patient needs to get labs done and be seen before doctor will prescribe medication refills.
-Other duties as assigned.
-Must be familiar with insurances, medications, controlled medications, various types of office visits, must know appointment frequency requirements by type of visit.
*Additional Skills & Qualifications*
2 years experience
best vs average-bilingual
EPIC and NEXGEN preferred
*Experience Level*
Intermediate Level
#westpriority25
*Pay and Benefits*
The pay range for this position is $21.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Fresno,CA.
*Application Deadline*
This position is anticipated to close on Aug 29, 2025.
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