Job Description

Overview We are seeking an experienced, entrepreneurial-minded Spa Manager to lead our flagship clinic. The ideal candidate thrives in a results-driven environment, exercises autonomy in decision-making, and can execute high-impact marketing and revenue initiatives. This leader will ensure MELAUNO delivers exceptional patient experiences while protecting and elevating the brand. Accountability Statement: Accountable for the overall operations, revenue growth, marketing reach, and patient satisfaction of MELAUNO Aesthetics, ensuring brand excellence, profitability, and scalability for future franchise expansion. About Us MELAUNO Aesthetics is a first-of-its-kind boutique medical aesthetics brand, exclusively dedicated to the evaluation, treatment, and long-term management of hyperpigmentation. Designed for future franchise expansion, MELAUNO delivers clinical precision, advanced technology, personalized treatments, and high-end client care, serving primarily the Latino and ethnic skin communities, which are more prone to this condition. We combine results-driven treatments with transparent pricing, every session is one flat fee, no hidden costs. Our protocols are personalized for every patient to deliver optimal results. Key Functions Revenue Generation & Sales Growth – Drive treatment plan sales, retail product sales, and patient maintenance programs. Marketing & Community Engagement – Own execution of local marketing campaigns, digital/social media outreach, and community partnerships to attract and retain patients. Team Leadership & Development – Recruit, train, and coach staff to deliver exceptional patient care, upsell retail products, and maintain high consultation-to-treatment conversions. Business Systems & Scalability – Maintain and improve SOPs, KPI reporting, and processes to support future multi-location/franchise expansion. Clinic Operations & Compliance – Manage all daily operations, ensuring adherence to California regulations and MELAUNO brand standards. Key Responsibilities Oversee all aspects of daily operations: scheduling, staffing, client service, and treatment flow. Maintain compliance with all health, safety, and California medical aesthetics regulations. Implement and track performance of marketing initiatives (including social media and community outreach) in coordination with corporate marketing. Manage inventory, budgets, and vendor relationships for efficiency. Ensure a pristine, professional, and luxury clinic environment. Deliver exceptional client care and ensure consistently positive patient experiences. Prepare weekly and monthly reports for leadership, tracking performance against KPIs. Develop and maintain SOPs to support consistency and scalability. Qualifications Bilingual in Spanish and English (required). Proven success managing a medical spa, high-end aesthetic clinic, or related service-based business. Track record of driving revenue through treatments, retail sales, and marketing execution. Strong leadership, communication, and organizational skills. Entrepreneurial mindset with autonomy to make decisions as long as results are delivered. Knowledge of hyperpigmentation treatments or medical aesthetics is highly preferred. Job Type: Full-time Languages: Spanish (Required) License/Certification: Work Location: In person (North Hollywood, CA) Job Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Industries: Medical Practices Referrals increase your chances of interviewing at MELAUNO Aesthetics by 2x Sign in to set job alerts for “Spa Manager” roles. #J-18808-Ljbffr MELAUNO Aesthetics

Job Tags

Similar Jobs