Online Travel Specialist Job at HB Travels, Atlanta, GA

dmNOSDd1ZnB6VHQrdmFlMUcxVW9XTndm
  • HB Travels
  • Atlanta, GA

Job Description

We are looking for an Online Travel Specialist to support clients throughout their vacation planning and booking process through digital channels. In this role, you will assist travelers via email and other online platformsensuring a smooth, stress-free experience from start to finish while delivering exceptional virtual support.

At HB Travels Agency USA, we focus on delivering personalized, reliable service to travelers nationwide.

Key Responsibilities
  • Respond to client inquiries via email and messaging platforms in a timely, professional manner.
  • Assist clients with travel planning, bookings, itinerary changes, cancellations, and special accommodation requests.
  • Provide accurate and up-to-date information regarding destinations, travel requirements, and agency procedures.
  • Maintain organized client records and ensure clear communication throughout the planning and booking process.
  • Follow up with clients prior to travel and after their trip to confirm details and gather feedback.
  • Resolve concerns with empathy, patience, and effective problem-solving.
  • Fully remote flexibility work from any location with a schedule that suits your lifestyle.

Travel perks and access to discounted industry rates.

  • Training and continuous support to help you grow in online travel and customer service.
  • A supportive, team-oriented environment dedicated to exceptional client care.
What Were Looking For

Strong written and verbal communication skills.

  • Customer service experience; travel, tourism, or hospitality experience is a plus.

High attention to detail and excellent organizational skills.

Comfort using digital communication tools and online booking systems.

Ability to learn new systems and booking tools quickly.

  • A positive, client-focused attitude and genuine interest in helping travelers plan their trips virtually.

#J-18808-Ljbffr

Job Tags

Remote work,

Similar Jobs

Top Level Promotions

Administrative Assistant - Work from Home Position Job at Top Level Promotions

 ...Work from Home Data Entry & Office Administration Flexible Online Role About the Job We are seeking organized and motivated...  ...work from home while completing computer-based office tasks and assisting with online research projects across various industries.... 

Starfish Foundation

Board Member Job at Starfish Foundation

 ...Hello, Were looking for board members to join our foundation to support emotional healing. We do the fundraising and administration for Healing Warrior Hearts for veterans and Taking it Lightly for all individuals. Our Mission: To assist emotional trauma survivors... 

KENTECH

Lead Background Investigator / Program Lead Job at KENTECH

 ...Vision insurance Status: Conditional Pending Contract Award Classification: Senior Investigator (W-2 or Independent Contractor, TBD) Role Overview The Lead Background Investigator will serve as the primary program lead for KENTECHs delivery of pre-... 

Nike

Retail Assistant (Athlete) - PT 24 HRS - NIKE Muiden Job at Nike

 ...Become a Part of the NIKE, Inc. Team NIKE, Inc. does more than outfit the worlds best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks... 

KANE Logistics LLC

1st Shift Warehouse Operations Supervisor Job at KANE Logistics LLC

 ...ensuring safety and efficiency, and coaching associates. The ideal candidate will have a high school diploma (GED), 2+ years in a warehouse supervisory position, and strong communication skills. Preferred qualifications include a bachelor's degree and experience with Microsoft...