Company: Harmony United Psychiatric Care
Job Title: Psychiatric Office Assistant Internship/Outpatient Clinic (Certification Program)
Program Duration: 3 to 6 months (600 hours total)
Schedule: Flexible, minimum 20 hrs/week with 10 hrs/day (Full office day)
Location: Gainesville
About Us
Harmony United Psychiatric Care is part of Harmony United Healthcare LLC. We are a network of outpatient mental health clinics. We provide comprehensive, full-service outpatient mental health services in Florida through in-person and virtual visits through a secure online telehealth platform. Our services include Psychiatric/Psychological Evaluations, Medication Management, Psychotherapy & Counseling, and Neuropsychological Testing Services. Our team of mental health professionals includes psychiatrists, clinical psychologists/neuropsychologists, board-certified psychiatric nurse practitioners, certified physician assistants, and licensed therapists. We care for adults, adolescents, and children aged five and above. Each patient is treated with compassion and respect at Harmony United Psychiatric Care. We strive to provide the best treatment possible through individualized care for patients' needs.
About the Program
The Psychiatric Office Assistant Internship Program is designed for individuals seeking to transition into healthcare careers or entry-level candidates without prior medical experience. This hands-on program offers foundational exposure to medical office operations, particularly within behavioral and mental health settings.
Participants will gain practical skills, industry knowledge, and mentorship, enhancing their resumes and employability in the healthcare field. After successfully completing the program, you will receive a Certificate of Completion stating the hours served and skills learned, which can be included in your resume as an experience.
Voluntary, Unpaid Internship Program
This internship is a voluntary and unpaid position. Participants will not receive financial compensation or wages for their time during the internship. However, they will gain valuable, hands-on experience and training in a professional mental health care environment.
There are no fees charged by Harmony United Psychiatric Care for this internship program. All training and mentorship are provided at no cost to the intern.
Eligibility Criteria
Individuals aged 18 or above
Must be a High School graduate
No prior healthcare or office experience required
Able to commit a consistent schedule
Must pass a basic screening ( e.g. background check)
Motivated to gain healthcare experience for career development
Program Schedule
Week 1 – Orientation and HIPAA/confidentiality training
Week 2 to 4 – Front desk observation and shadowing
After week 4 – Supervised hands-on practice in Psychiatric Out-Patient office tasks
Key Responsibilities and Training Offered
Under the supervision, you will learn and perform:
Professional phone etiquette and patient scheduling
Electronic Health Record (EHR) basics using MEDENT
Patient check-in/check-out procedures
Managing patient flow and waiting area
Professionalism, discretion, and confidentiality in healthcare
Appointment scheduling and front desk duties including faxing, copying and filing
Basics of psychiatric services offered
General medical terminology
Introduction to insurance billing and coding
HIPAA compliance and patient privacy
And other responsibilities pertinent to the operation of the clinic.
Supervision and Support
Assigned supervisor
Weekly feedback and progress check-ins
Real-time guidance and corrections
Structured training checklist to track learning milestones
Observation periods prior to independent work
Advantages
Upon successful completion, participants will receive
Certificate of completion detailing hours and skills acquired
Reference letter for employment or further education
Experience to include on professional resumes
Eligibility to complete the Program
To be eligible for completion of program and receiving Certificate of Completion, participants must successfully complete a minimum of 600 hours of internship with us. This ensures sufficient hands-on experience and mastery of the core skills outlined in the program.
Drug-free policy:
Harmony United Psychiatric Care enforces a comprehensive drug-free workplace policy to ensure the safety and security of our employees and visitors. We prohibit the use of illegal drugs and the unauthorized use of controlled substances on company premises or during work hours. To ensure compliance, we conduct pre-joining drug screening and random drug testing. Violations of this policy will lead to disciplinary action, including termination of internship. By applying for an internship with us, candidates acknowledge their understanding of these terms and willingness to abide by our drug policy.
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