Job Description

Talent Acquisition Manager

The Talent Acquisition Manager (TAM) is the core business partner to one or more Regional Vice Presidents and is responsible for creating and executing the overall recruiting plan for a region(s), in partnership with the RVP(s) and Human Resource Manager(s). The TAM creates and implements sourcing strategies to ensure the right quality and quantity of candidates for all hourly and management cafe positions. The TAM partners with the operational leaders to understand the staffing needs of individual cafes and markets and builds strategic regional plans to meet the business needs.

Location: St. Louis Support Center

Remote/Field-based

Duties & Responsibilities:

In partnership with the RVP and HRM, evaluate regional/market/cafe needs and prioritize plans and action items to address them. Develop and execute effective sourcing strategies, adapting in real-time to shifting needs and market challenges.

Monitor caf staffing, providing consistent feedback, direction, and recommendations on where to proactively apply strategies to ensure Director, Retail Operations (DRO) and caf managers have necessary support to address hiring needs. This includes diagnosing at risk cafes and providing and executing recommended solutions that deliver high quality results.

Ensure a solid pipeline of candidates. Oversee the execution of the sourcing, screening, and interviewing processes to ensure a high-quality candidate experience.

Partner with Talent Acquisition Operations to provide solutions that affect the processes and create sourcing strategies to ensure adequate candidate flow both internally and externally.

Execute and champion process and/or program enhancements and support assigned special projects to completion. Actively participate in the rollout of new programs and processes to designated audiences.

Provide guidance and training on existing recruiting and retention processes, systems, and best practices, as needed.

Support hiring processes to ensure a great experience for both candidates and hiring managers that ultimately result in higher associate retention.

Continuous follow-up with background checks, along with manager and candidate inquiries on candidate status.

Maintaining and processing manager postings both internally and externally.

Demonstrate fiscal responsibility by managing expenses within established budget parameters.

Regularly participate in leadership calls and meetings to review staffing needs, plans, and performance ensuring alignment, communication, and follow up with internal clients.

Qualifications (Education & Experience):

Education Level: Bachelor's degree preferred.

2-4 years restaurant or retail recruiting preferred.

Knowledge of HR practices, applicable employment, labor, wage laws, and EEO regulations preferred.

Excellent communication skills, both written and verbal.

Independent professional with outstanding interpersonal skills and demonstrated ability to build, manage, and maintain a network of collaborative relationships with internal clients, candidates, colleagues, and vendors.

Self-motivated. Able to work independently and meet established deadlines, with strong follow-up skills.

Experienced with sourcing/recruitment strategy development and problem solving.

Workforce planning experience preferred.

Experience with Applicant Tracking Systems (ATSs), Candidate Relationship Management (CRM) systems, and other recruiting technology. Workday & Phenom People experience a plus.

Detail oriented and the ability to prioritize competing objectives.

Working Conditions:

This is a work-from-home role and travel is up to 15%. Day and overnight travel, as needed, to perform talent acquisition duties in the field and to attend occasional team and/or corporate events and meetings.

Physical Requirements:

While performing this job, the incumbent is regularly required to stand, sit, talk, hear & use hands and fingers to operate keyboards. May require lengthy time in bakery-cafe.

Salary: $71,101- $99,541

Equal Opportunity Employer: Disabled/Veterans

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