Front Desk Agent Job at NY HOTEL MANAGEMENT, Brooklyn, NY

dk1GQjVPYnF5anA0dXFleUYxOHZWOWdRWnc9PQ==
  • NY HOTEL MANAGEMENT
  • Brooklyn, NY

Job Description

Benefits/Perks

Flexible Scheduling

Career Advancement Opportunities

Competitive Compensation

Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.

Responsibilities

Monitor the maintain knowledge of hotel operations and activities

Take reservations and answer questions via phone, email, and in-person

Build rapport with guests and identify their needs through friendly conversation and open-ended questions

Describe the features and amenities of guest rooms

Ensure compliance with health and quality standards

Qualifications

Friendly and outgoing personality

Familiarity with hospitality industry standards

Proficient in English; knowledge of other languages is a plus

Computer literacy

Able to resolve issues with a customer-focused orientation

Able to lift 30 pounds

Job Tags

Flexible hours,

Similar Jobs

Lumio Dental

Dental Hygienist - Emerald Dental Job at Lumio Dental

 ...Registered Dental Hygienist - Emerald Dental with Dr. Maddie Davis! Sign-on bonus!!! Lumio Dental - Apply today, and we'll light the way! We're a dental partnership organization dedicated to preserving the integrity of private practice. We currently serve patients... 

SynergisticIT

Jr. Java programmer (Ann Arbor) Job at SynergisticIT

 ...past year due to which the job market is flooded with thousands of laid off techies who are competing with existing jobseekers. For entry level job seekers to get client interviews and jobs they need to differentiate themselves by ensuring they have exceptional skills and... 

Victory Car Wash

Car Wash Manager Job at Victory Car Wash

 ...Victory Car Wash in Saint Petersburg, FL is looking for one car wash manager to join our 8 person strong team. We are located on 10748 Gandy Blvd N. Our ideal candidate is attentive, ambitious, and engaged. Benefits Weekly, competitive salary Industry-leading bonus... 

iSoftTek Solutions Inc

Associate Dentist Job at iSoftTek Solutions Inc

 ...Looking for associate dentists with a passion for general dentistry and future growth! Private family owned and operated dental group in Maine is looking for dentists to join our team in 3 prime locations . This is a fantastic opportunity to join a well-established... 

Aerotek

Aircraft Avionics Installer / Troubleshooter Job at Aerotek

 ...diagrams, technical manuals, and written instructions. You must be proficient with a variety of manual hand tools and specialized aircraft test equipment, and be able to communicate effectively both orally and in writing. Responsibilities Assemble, modify, and install...