Job Description

Overview Join to apply for the Surgery Scheduler role at Ochsner LSU Health . Under direct supervision of physicians, this position plans and prepares for patients of all ages. Coordinates, promotes, and maintains agreements between hospitals based on the needs of the department. Maintains knowledge of surgeon blocks and schedules patients appropriately based on surgeon, case length, and day of week. Responsibilities Answers, returns, and documents department telephone calls with patients in a timely manner. Assists in the daily operation of the department. Schedules and reschedules patient appointments by phone or in person, including transferring patients to the appropriate departments for scheduling and updating necessary information. Schedules surgeries and preauthorizations for IUDs and high cost injections. Provides daily census reports including physician notification (as applicable). Inputs call schedule and makes changes as needed. Adapts behavior to specific patient populations, respecting privacy, introducing services, obtaining permissions, and communicating appropriately. Performs other duties as required. Qualifications Education – Required: High school diploma or equivalent. Preferred: Graduate of a Medical Assistant Program. Certification – Preferred: PR Health Care Provider Certification. Work Experience – Required: 2 years of PSA or Medical Assistant experience. Preferred: Experience in an ambulatory care setting. Knowledge, Skills, and Abilities (KSAs) Proficiency in using computers, software, and web-based applications. Effective verbal and written communication skills and ability to present information clearly and professionally. Strong interpersonal/customer service skills. Ability to maintain a positive and professional demeanor under stressful conditions. Cognitive skills and ability to interpret assessments to meet patient care needs, determining priorities among multiple demands. Ability to exhibit responsibility for professional development and maintain required clinical knowledge, training, and credentials. Physical and Environmental Demands Medium Work – Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical demands are in excess of those for Sedentary Work. The incumbent works in a patient care area; works directly with patients; and/or works with specimens that could contain communicable diseases. There may be occupational risk for exposure to hazardous medications or hazardous waste. Compliance and Privacy The employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. Equal Opportunity Employer Statement The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Apply Are you ready to make a difference? Apply Today! Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C. #J-18808-Ljbffr Ochsner LSU Health

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